Citizens Information Phone Service Data

The Citizens Information Phone Service (CIPS) provides a confidential and comprehensive telephone (0818 07 4000) and live advisor chat service to the public. The CIPS data that is provided here profiles those who contact them and the type of information they are looking for on a quarterly and yearly basis.

2024

Quarterly statistical reports

The quarterly statistical summaries referenced on this site are in relation to the following periods.

Quarter 1 (January 1 - March 31)

• CIPS Q1/2024 (.docx)
• CIPS Q1/2024 (.pdf)

Quarter 2 (April 1 - June 30)

• CIPS Q2/2024 (.docx)
• CIPS Q2/2024 (.pdf)

2023

Quarter 1 (January 1 - March 31)

• CIPS Q1/2023 (.docx)
• CIPS Q1/2023 (.pdf)

Quarter 2 (April 1 - June 30)

• CIPS Q2/2023 (.docx)
• CIPS Q2/2023 (.pdf)

Quarter 3 (July 1 - September 30)

• CIPS Q3/2023 (.docx)
• CIPS Q3/2023 (.pdf)

Quarter 4 (October 1 - December 31)

• CIPS Q4/2023 (.docx)
• CIPS Q4/2023 (.pdf)

Citizens Information Phone Service (CIPS) National Statistics 2023

Citizens Information Phone Service (CIPS) National Statistics 2022